Privacy Policy

ByaparX is responsible for information used to operate the website, user accounts, security, and shared product catalog. A shop using the app decides what customer and employee information it enters and is responsible for giving those people any notices or obtaining any permissions required by law. ByaparX processes those shop records to provide and support the app.

Depending on the features you use, this may include:

• Account and device details: sign-in identifiers, contact details you provide, app and device information, and security or diagnostic data needed to authenticate users and protect the service.
• Shop records: shop profile, products, stock quantities, prices, sales, payment method entries, customer names or contact details, credit balances, payment history, and files or images you choose to store.
• Shared catalog details: generic product information such as product names, category, brand, package size or unit that may be contributed to a shared catalog so shops can find and reuse matching products.
• Website technical data: a hosting provider may receive request, device, browser, IP address, and security log information when serving the website.

Please do not enter information you do not have authority to provide.

ByaparX may use generic product details from shop product entries to build, normalize, match, and improve a shared product catalog and product search. Other app users may see and reuse those generic catalog details. Product catalog contributions are intended to describe products, not identify a shop or its customers.

Store-specific stock quantities, shop prices, sales, customer records, and credit balances are operational business records and are not part of the shared catalog unless a feature clearly says otherwise. Do not put a customer’s or your shop’s private information in a product name, description, or image intended for catalog matching. See the Catalog Contributions page for the license and handling details.

• Provide sign-in, syncing, product search, inventory, sales, customer-credit and file-storage features.
• Keep the service reliable, secure, prevent abuse, troubleshoot errors and respond to support requests.
• Improve product matching and the shared catalog using generic product information.
• Meet legal obligations and protect the rights, safety and property of users and ByaparX.

The app uses Firebase services, including Firebase Authentication, Realtime Database, Cloud Functions and Cloud Storage, for account access, data storage, app operations and files. Google processes data to provide these services under its applicable terms. Depending on the service and configuration, data may be processed or stored outside Nepal. Firebase states that its services encrypt data in transit and that several listed services, including Realtime Database, Cloud Functions and Cloud Storage, encrypt data at rest. This is infrastructure encryption; it does not mean ByaparX data is end-to-end encrypted or inaccessible to authorized service operators.

We may also use hosting, security, communications, or support providers as needed to operate the website and app. We do not sell personal information.

We keep information for as long as needed to provide the service, maintain legitimate business records, resolve disputes, enforce agreements, and meet legal or security requirements. Retention periods can vary by data type and backup cycle. You can request account or data deletion through the app’s support channel. Deleting an account may not immediately remove records retained in backups or records that must be kept for legal, security, or dispute-resolution purposes. Generic product details already included in the shared catalog may remain after a shop account is deleted, but should not identify that shop.

You can review and correct information in the app where those controls are available. You may request access, correction, export or deletion of your account information, subject to applicable law and the shop’s role as controller of its customer records. If you are a customer of a shop using ByaparX, contact that shop first about records it entered. We will assist the shop with requests where appropriate.

We use Firebase security features and access controls intended to protect information. No online service can guarantee absolute security. Encryption provided by Firebase is not the same as end-to-end encryption, and authorized personnel or systems may process information to operate, secure, and support the app.

ByaparX is a business tool for shop operators and is not designed for children to create accounts. Shops should not enter children’s personal information unless they have a lawful basis and any required guardian permission.

We may update this policy as the app, data practices, or legal requirements change. We will post the current version here and update its effective date. If a change materially affects how information is used, we will provide an appropriate notice. For privacy questions or requests, email byaparx@gmail.com or use the in-app support channel.